{"id":1463,"date":"2025-09-23T15:03:00","date_gmt":"2025-09-23T15:03:00","guid":{"rendered":"https:\/\/blogs.consentplace.com\/fr\/?p=1463"},"modified":"2025-09-19T16:09:40","modified_gmt":"2025-09-19T16:09:40","slug":"des-emotions-aux-decisions-transformer-les-conversations-en-strategie","status":"publish","type":"post","link":"https:\/\/blogs.consentplace.com\/fr\/consentement\/des-emotions-aux-decisions-transformer-les-conversations-en-strategie\/","title":{"rendered":"Des \u00e9motions aux d\u00e9cisions : transformer les conversations en strat\u00e9gie."},"content":{"rendered":"\n<p class=\"has-extra-large-font-size\">Pr\u00e9sentation du tableau de bord d&rsquo;intelligence conversationnelle (partie 1\/2)<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"915\" src=\"https:\/\/blogs.consentplace.com\/fr\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-17-at-4.51.39-PM-1024x915.png\" alt=\"\" class=\"wp-image-1464\" srcset=\"https:\/\/blogs.consentplace.com\/fr\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-17-at-4.51.39-PM-1024x915.png 1024w, https:\/\/blogs.consentplace.com\/fr\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-17-at-4.51.39-PM-300x268.png 300w, https:\/\/blogs.consentplace.com\/fr\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-17-at-4.51.39-PM-768x686.png 768w, https:\/\/blogs.consentplace.com\/fr\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-17-at-4.51.39-PM-1536x1372.png 1536w, https:\/\/blogs.consentplace.com\/fr\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-17-at-4.51.39-PM-1568x1401.png 1568w, https:\/\/blogs.consentplace.com\/fr\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-17-at-4.51.39-PM.png 1970w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Il s&rsquo;agit de la premi\u00e8re moiti\u00e9 du tableau de bord. <br>L&rsquo;autre moiti\u00e9 sera pr\u00e9sent\u00e9e dans le prochain article\u2026<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Enfin, les \u00e9motions entrent dans la salle de Direction.<\/h2>\n\n\n\n<p>Pendant des ann\u00e9es, les dirigeants se sont appuy\u00e9s sur des tableaux de bord centr\u00e9s sur ce que les utilisateurs&nbsp;<strong>cliquent<\/strong>&nbsp;et&nbsp;<strong>ach\u00e8tent<\/strong>.<br>Mais imaginez si vous pouviez voir ce qu\u2019ils&nbsp;<strong>ressentent<\/strong>&nbsp;\u2014 et comment ces \u00e9motions&nbsp;<strong>influencent chacune de leurs d\u00e9cisions<\/strong>&nbsp;\u00e0 propos de votre marque, produit ou service.<\/p>\n\n\n\n<p>Avec notre nouveau\u00a0<strong>Conversational Intelligence Dashboard,<\/strong> ConsentPlace apporte quelque chose de totalement in\u00e9dit au leadership d\u2019entreprise :<\/p>\n\n\n\n<p>\ud83d\udcca&nbsp;<strong>Analytique \u00e9motionnelle en temps r\u00e9el<\/strong>&nbsp;\u2014 Suivez la progression ou la chute de la confiance, de l\u2019anticipation ou du doute dans tout votre \u00e9cosyst\u00e8me.<\/p>\n\n\n\n<p>\ud83e\udde9&nbsp;<strong>Signaux strat\u00e9giques issus des conversations en direct<\/strong>&nbsp;\u2014 Non pas seulement des taux d\u2019engagement, mais les&nbsp;<strong>moteurs \u00e9motionnels<\/strong>&nbsp;qui les sous-tendent.<\/p>\n\n\n\n<p>\ud83e\udde0&nbsp;<strong>La Roue des \u00c9motions de Plutchik \u00e0 grande \u00e9chelle<\/strong>&nbsp;\u2014 Une cartographie de la dimension humaine dans votre entreprise.<\/p>\n\n\n\n<p>\u26a1&nbsp;<strong>Intelligence th\u00e9matique instantan\u00e9e<\/strong>&nbsp;\u2014 Identifiez ce qui compte&nbsp;<strong>ici et maintenant<\/strong>&nbsp;(co\u00fbt, onboarding, exp\u00e9rience\u2026) et alignez vos \u00e9quipes imm\u00e9diatement.<\/p>\n\n\n\n<p>C\u2019est la&nbsp;<strong>Business Intelligence issue des Conversations<\/strong>&nbsp;\u2014<br>transformant des dialogues dispers\u00e9s en&nbsp;<strong>une couche strat\u00e9gique d\u2019insights pour les d\u00e9cideurs.<\/strong><\/p>\n\n\n\n<p>\ud83d\udca1 Parce que lorsque vous comprenez les \u00e9motions, vous ne vous contentez pas de r\u00e9agir \u2014<br>vous&nbsp;<strong>orientez l\u2019avenir.<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-large-font-size wp-elements-d544612143f2f51ecd260dcbec06042e\" style=\"color:#f46524\"><em><strong>ConsentPlace adds the <span style=\"text-decoration: underline;\">Human Experience Layer<\/span>:&nbsp;<\/strong><br><strong>Emotional Intelligence in the moment,&nbsp;Conversational Intelligence for the business.<\/strong><\/em><\/p>\n\n\n\n<p>#ConsentPlace #ConversationalIntelligence #EmotionalIntelligence #BusinessIntelligence #Leadership #CX #Growth<\/p>\n\n\n<style id=\"wpforms-css-vars-158-block-e174653f-601f-43b7-b967-6d3df544220d\">\n\t\t\t\t#wpforms-158.wpforms-block-e174653f-601f-43b7-b967-6d3df544220d {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 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type=\"hidden\" name=\"wpforms[id]\" value=\"158\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/posts\/1463\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-158\" class=\"wpforms-submit\" data-alt-text=\"Envoi...\" data-submit-text=\"Envoyer\" aria-live=\"assertive\" value=\"wpforms-submit\">Envoyer<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blogs.consentplace.com\/fr\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Chargement en cours\"><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>Pr\u00e9sentation du tableau de bord d&rsquo;intelligence conversationnelle (partie 1\/2) Enfin, les \u00e9motions entrent dans la salle de Direction. Pendant des ann\u00e9es, les dirigeants se sont appuy\u00e9s sur des tableaux de bord centr\u00e9s sur ce que les utilisateurs&nbsp;cliquent&nbsp;et&nbsp;ach\u00e8tent.Mais imaginez si vous pouviez voir ce qu\u2019ils&nbsp;ressentent&nbsp;\u2014 et comment ces \u00e9motions&nbsp;influencent chacune de leurs d\u00e9cisions&nbsp;\u00e0 propos de votre&hellip; <a class=\"more-link\" href=\"https:\/\/blogs.consentplace.com\/fr\/consentement\/des-emotions-aux-decisions-transformer-les-conversations-en-strategie\/\">Poursuivre la lecture <span class=\"screen-reader-text\">Des \u00e9motions aux d\u00e9cisions : transformer les conversations en strat\u00e9gie.<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60,6,65,64,63,56,57,41],"tags":[61,4,16,17],"class_list":["post-1463","post","type-post","status-publish","format-standard","hentry","category-consentboxes","category-consentement","category-conversational-intelligence","category-dashboard","category-emotional-intelligence","category-ia","category-intelligence-artificielle","category-marque","tag-consentboxes","tag-consentement","tag-customer-technologue","tag-custtech","entry"],"_links":{"self":[{"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/posts\/1463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/comments?post=1463"}],"version-history":[{"count":2,"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/posts\/1463\/revisions"}],"predecessor-version":[{"id":1467,"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/posts\/1463\/revisions\/1467"}],"wp:attachment":[{"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/media?parent=1463"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/categories?post=1463"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.consentplace.com\/fr\/wp-json\/wp\/v2\/tags?post=1463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}