The Dashboard That Delivers Your Emotional Dynamics ROI — In Real Time.

From Framework to Reality

In How to Measure Emotional Dynamics ROI, we established three formulas that go beyond NPS, CSAT, and churn rate. Those metrics tell you what happened. Emotional Dynamics tells you why — and what to do about it.

The gap between knowing the formulas and acting on them is a dashboard.

ConsentPlace v2 closes that gap. Here is exactly how each metric maps to what you now see in real time.

What the v2 Dashboard Delivers

The three ROI metrics are the foundation. The v2 Dashboard builds the full operational layer on top of them.

• 📊
  Live LDP, ECI and DSR — with time-period filters Last 30 days, 90 days, 6 months, or all data. Your North Star metrics are always visible at the top of the screen.
• 🌀
  Plutchik Emotion Wheel — mapped to your actual conversations Not a theoretical model. Your real users. Their real emotional states, distributed across all 24 dyads in real time.
• 📈
  Emotional Positivity Over Time Trend line showing how your brand-user relationship is evolving — day by day, week by week.
• 🧵
  Top Topics Correlated with Emotional States Know which product features, service moments, or conversations drive Joy — and which trigger Remorse or Contempt.
• 👤
  Individual User Emotional Trajectories Drill down to a single user profile. See their emotional arc. Identify the moment the relationship shifted.
• 🤖
  AI Analytical Summary — generated from your data An AI-generated brief synthesizing your emotional landscape: average positivity, dominant emotion, top topic. Updated continuously.
• 📬
  SmartBriefs — automated emotional reports, on your schedule Daily, weekly, or monthly. Set the scope, set the recipients. Your ECI threshold alerts land in your inbox before churn appears in your CRM.

The Gap Traditional Tools Leave Open

Your CRM tells you a customer left. Your NPS tells you satisfaction dropped. Your analytics tell you conversion declined.

None of them tell you the emotion that preceded the decision.

The emotional signal exists weeks or months before the behavioral signal. The ConsentPlace v2 Dashboard is designed to catch it.

Brands above 15% Love Dyad grow 2.2× faster than competitors. Deloitte, 2025

Before v2 vs. After v2

What This Means in Revenue Terms

We ran the calculation in our ROI post using an automotive baseline. With the v2 Dashboard operating continuously:

The formulas were always sound. The Dashboard makes them operational — without a data science team, without quarterly review cycles, without waiting until it’s too late.

See It in 5 Minutes

The v2 Dashboard is live and publicly accessible in demo mode. No login required. No sales call required.

Start with your LDP — set your baseline, identify your gap versus the 15% target, and let the ECI surface the first cohort worth intervening on. The Dashboard does the rest.

If you measure only ONE thing: measure your Love Dyad Percentage. The Dashboard shows it the moment you open it.