Introducing the Conversational Intelligence Dashboard (part 1/2) Finally, emotions have entered the boardroom. For years, leaders have relied on dashboards built on what users click and buy.But what if you could see what they feel — and how those emotions shape every decision they make about your brand, product, or service? With our new Conversational Intelligence Dashboard, ConsentPlace brings something entirely new to… Continue reading From emotions to decisions — turning conversations into strategy.
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ChatGPT Validates the Effectiveness of ConsentPlace’s Emotional Intelligence.
At ConsentPlace, we believe that a direct and lasting relationship between a brand and its users begins with understanding their emotions.To demonstrate this, we commissioned ChatGPT to fully evaluate our Emotional Intelligence in real-life test scenarios on our dedicated BrandX demo site. Three Personas, Three Emotional Universes. These tests were conducted by ChatGPT, which embodied… Continue reading ChatGPT Validates the Effectiveness of ConsentPlace’s Emotional Intelligence.
ConsentPlace’s Emotional Intelligence Adapts to Human Emotions.
Using BrandX, our demo based on a fictional electric car brand, we tested our new empathic AI on three very different personas: a business executive, a student, and an elderly person.The goal: to see how well it recognizes emotions, adapts its tone, and delivers credible answers that build trust. 💼 Business Executive Persona Question: “What if… Continue reading ConsentPlace’s Emotional Intelligence Adapts to Human Emotions.
From ConsentPlace Emotional Intelligence to Actionable Signals for Leaders.
Last week, we shared why our Emotional Intelligence at ConsentPlace begins with the Wheel of Emotions — because understanding emotions is the first step toward understanding business relationships. This week, we go one step further: From emotions → to business variants → to actionable managerial signals. Here’s how it translates in practice: Why it matters: ConsentPlace’s Emotional Intelligence doesn’t stop at detecting emotions —… Continue reading From ConsentPlace Emotional Intelligence to Actionable Signals for Leaders.
Why ConsentPlace’s Emotional Intelligence Started With the Wheel of Emotions…
Every conversation carries more than words. It carries feelings — curiosity, hesitation, trust, frustration, excitement. To build true Emotional Intelligence into ConsentPlace, we needed a framework that captures this emotional complexity from the very first step. That’s why we chose Robert Plutchik’s Wheel of Emotions. Why the Wheel of Emotions? What this means in B2B For executives, the wheel… Continue reading Why ConsentPlace’s Emotional Intelligence Started With the Wheel of Emotions…
Emotional Intelligence: The Competitive Edge B2B Leaders Can’t Ignore.
In business, the companies that win are not just the ones that know the market best — they’re the ones that understand people best. At ConsentPlace, we believe the next real growth lever for B2B is Emotional Intelligence at scale — using AI to detect, understand, and respond to emotions across every conversation you have with employees, retailers,… Continue reading Emotional Intelligence: The Competitive Edge B2B Leaders Can’t Ignore.
ConsentPlace Is the Emotional Intelligence Every Business Needs.
Because forms don’t build trust. Conversations do. In a world obsessed with automation, AI, and performance metrics, most brands forget one simple truth: People don’t want to be processed. They want to be understood. That’s why ConsentPlace was built — not to automate more interactions, but to humanize every digital touchpoint. Emotional Intelligence, Applied to Business.… Continue reading ConsentPlace Is the Emotional Intelligence Every Business Needs.
The 5 Levels of Empathy in ConsentPlace’s Empathy Engine.
1. Context Awareness What it does: Understands the situation and entry point of the user: — Did they come from an ad, a newsletter, a product page, or a chatbot reactivation? Why it matters: Avoids generic answers and makes the first message instantly relevant. Example: • User comes from a Tesla comparison ad: → “You’re… Continue reading The 5 Levels of Empathy in ConsentPlace’s Empathy Engine.
Why B2B Companies Can’t Afford to Ignore Empathy — and Why ConsentPlace Built It In.
In B2B, decisions aren’t made by companies. They’re made by people — with pressure, uncertainty, goals, and emotions. So why do most B2B experiences still feel cold, robotic, or scripted? At ConsentPlace, we believe the answer lies in a missing ingredient most platforms overlook: empathy. Not the vague, fuzzy kind — but precise, dynamic, AI-driven conversational empathy that adapts in… Continue reading Why B2B Companies Can’t Afford to Ignore Empathy — and Why ConsentPlace Built It In.
Empathy, Not Automation: Why ConsentPlace Leaves Chatbots Behind.
The success of our last post confirmed something we’ve believed all along: Empathy is not a soft feature — it’s a competitive edge. In B2B, where decisions are complex, journeys non-linear, and users skeptical, the Conversational Empathy Engine from ConsentPlace is proving its value daily. It doesn’t just answer. It understands — and guides. What Makes the Empathy Engine… Continue reading Empathy, Not Automation: Why ConsentPlace Leaves Chatbots Behind.