Prescriptive AI by Industry: Insurance. – Official Blog Prescriptive AI · Insurance · Episode 7 Contempt DYAD · CLAIM DENIED Insurance.You only call your insurerwhen something has gone wrong. 66% of insured adults say claim delays and denials are a major problem. 19% of claims are denied — and 77% of those denials are for… Continue reading Prescriptive AI by Industry — Insurance.
Category: Business
Prescriptive AI by Industry — Retail & E-Commerce.
Prescriptive AI by Industry: Retail. – Official Blog Prescriptive AI · Retail · Episode 6 Anxious Guilt TRIAD · 20% OF CARTS Prescriptive AI:Retail.True Loyalty just recordedits biggest fall ever. 34% to 29% in a single year — the steepest decline in the Customer Loyalty Index’s five-year history. 70% of carts are abandoned. 64% of… Continue reading Prescriptive AI by Industry — Retail & E-Commerce.
Prescriptive AI by Industry — Enterprise Software.
Prescriptive AI by Industry: Enterprise Software. – Official Blog Prescriptive AI · Enterprise Software · Episode 5 Anxious Submission TRIAD · 25% Prescriptive AI:Enterprise software.70% of transformations fail.Not because of code. The Anxious Submission triad is active in 25% of every enterprise deployment — users who appear to be adopting but aren’t, stakeholders who agreed… Continue reading Prescriptive AI by Industry — Enterprise Software.
Prescriptive AI by Industry: Healthcare.
Prescriptive AI by Industry: Healthcare. – Official Blog Prescriptive AI · Healthcare · Episode 4 Submission DYAD · ACTIVE Prescriptive AI:Healthcare.When the patient says yesbut doesn’t mean it. The most dangerous moment in healthcare AI is not when a patient says no. It’s when they say yes — from a place of fear, not understanding.… Continue reading Prescriptive AI by Industry: Healthcare.
Prescriptive AI by Industry: Finance.
Prescriptive AI by Industry: Finance. – Official Blog Prescriptive AI · Finance · Episode 3 Anxiety DYAD · ACTIVE Prescriptive AI:Finance.Money decisions are neverjust about money. 88% of adults carry financial stress into every money conversation. The Anxiety dyad fires before the first question is asked. Most AI systems push harder. Prescriptive AI prescribes what… Continue reading Prescriptive AI by Industry: Finance.
−/=/+ was never enough.
Past. Present. Plug in. The three-bullet case for Emotional Dynamics. – Official Blog Past. Present.Plug in. The three-bullet case for Emotional Dynamics. By Freddy Mini · Emotional Dynamics · Strategy The three-bullet case for Emotional Dynamics. i. From sentiment to Emotional Dynamics Sentiment analysis was a reasonable answer to an early question: can a machine… Continue reading −/=/+ was never enough.
Brands have never known more about their customers. They have never understood them less.
The Emotional Recession: Why the Next Business Crisis Is Already Happening. – Official Blog Thesis The Emotional Recession: Why the Next Business Crisis Is Already Happening. By Freddy Mini, CEO & Co-Founder, ConsentPlace Brands have never known more about their customers. They have never understood them less. −5.79% Global emotional intelligence decline since 2019 Frontiers… Continue reading Brands have never known more about their customers. They have never understood them less.
Stop measuring what happened. Start measuring how your customers feel.
Your Conversational Intelligence Dashboard: A New Kind of Business Measurement. – Official Blog Business Intelligence Your Conversational Intelligence Dashboard: A New Kind of Business Measurement. Executive Summary Your CRM measures transactions. Your analytics measure behaviour. Your NPS measures satisfaction — once a quarter, after the fact. None of them measure how your users feel —… Continue reading Stop measuring what happened. Start measuring how your customers feel.
Under the hood of Emotional Dynamics.
What Happens Inside the Machine: The Raw Interaction Stream Explained. – Official Blog Under the Hood What Happens Inside the Machine: The Raw Interaction Stream Explained. Executive Summary Most AI systems give you an answer. They hide everything else. ConsentPlace shows you the full picture. The Raw Interaction Stream — accessible directly in the live… Continue reading Under the hood of Emotional Dynamics.
How to Measure Emotional Dynamics ROI: The 3 Metrics That Matter.
How to Measure Emotional Dynamics ROI: The 3 Metrics That Matter Follow-up to Business Case How to Measure Emotional Dynamics ROI: The 3 Metrics That Matter You’ve made the business case. Leadership is bought in. Now they ask: “How do we measure success?” Executive Summary NPS. CSAT. Churn rate. All useful. All incomplete. These metrics… Continue reading How to Measure Emotional Dynamics ROI: The 3 Metrics That Matter.