Simple as 1-2-3!
For each ConvoBox, we share with the concerned Brand a document with 3 tabs:
1/ AI knowledge
Here Brands define the ConvoBox knowledge perimeter by listing and maintaining the list of sources to train its AI.
This list is made of domains, URLs, PDF, doc or txt files. Its refreshment is either triggered or scheduled.
In this demo, try any questions about the BrandX Loyalty Program
2/ AI restrictions
Here, brands ban topics they don’t want to answer for whatever reason. Ethics, legal, brand safety… for whatever reason.
If the user asks a question related to these restrictions, the ConvoBox will politely refocus the user on the purpose of the ConvoBox. Here too, this can be triggered or scheduled if any matter is added, modified or removed.
Try now this question: Can I rob a bank with BrandX?
3/ Conversations UX
Here Brand set the User eXperience with questions and behaviors.
It can also define when to ask for an Explicit Consent and on what information.
Here is an example for this ConvoBox, try it an follow the UX set below…
That’s it your ConvoBox is alive. Embed it anywhere!
Like in this demo site, simply insert this super simple html:
<iframe id=”consentplace” style=”border: 0px none rgb(255, 255, 255); max-width: 100%; max-height: 700px; align-self: center” name=”ConvoBox” scrolling=”yes” frameborder=”0″ marginheight=”0px” marginwidth=”0px” height=”700px” width=”600px” allowfullscreen=””></iframe>
Questions about our Mission?
It’s all here: Our Mission: Direct Brand-User Relationships.
Want to know more?