Every conversation carries more than words. It carries feelings — curiosity, hesitation, trust, frustration, excitement. To build true Emotional Intelligence into ConsentPlace, we needed a framework that captures this emotional complexity from the very first step. That’s why we chose Robert Plutchik’s Wheel of Emotions. Why the Wheel of Emotions? What this means in B2B For executives, the wheel… Continue reading Why ConsentPlace’s Emotional Intelligence Started With the Wheel of Emotions…
Month: August 2025
Emotional Intelligence: The Competitive Edge B2B Leaders Can’t Ignore.
In business, the companies that win are not just the ones that know the market best — they’re the ones that understand people best. At ConsentPlace, we believe the next real growth lever for B2B is Emotional Intelligence at scale — using AI to detect, understand, and respond to emotions across every conversation you have with employees, retailers,… Continue reading Emotional Intelligence: The Competitive Edge B2B Leaders Can’t Ignore.
ConsentPlace Is the Emotional Intelligence Every Business Needs.
Because forms don’t build trust. Conversations do. In a world obsessed with automation, AI, and performance metrics, most brands forget one simple truth: People don’t want to be processed. They want to be understood. That’s why ConsentPlace was built — not to automate more interactions, but to humanize every digital touchpoint. Emotional Intelligence, Applied to Business.… Continue reading ConsentPlace Is the Emotional Intelligence Every Business Needs.
The 5 Levels of Empathy in ConsentPlace’s Empathy Engine.
1. Context Awareness What it does: Understands the situation and entry point of the user: — Did they come from an ad, a newsletter, a product page, or a chatbot reactivation? Why it matters: Avoids generic answers and makes the first message instantly relevant. Example: • User comes from a Tesla comparison ad: → “You’re… Continue reading The 5 Levels of Empathy in ConsentPlace’s Empathy Engine.